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FAQ

Where did the idea for aswaaq come from?

aswaaq is the realization of a vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai.  It was first spoken of during a presentation on UAE government strategy in April 2007, when H.H. Said: "We have solutions that rely mainly on our young people.  aswaaq is based on the latest technological advancements, the need to reduce marginal employment and create investment opportunities for young people."

How is the company structured?
aswaaq is a Limited Liability company, owned by the Investment Corporation of Dubai and the Mohammed Bin Rashid Establishment for the development of small and medium enterprises.  The supermarket aspect of the business was founded in 2006 and opened its first branch in October 2008.
What is aswaaq?
aswaaq aims to delivers a unique shopping experience. Our supermarket have a rich variety of high quality fresh foods, international brands and competitive prices - all within the ambience of a traditional market - and complemented by numerous other retail stores, providing customers with an unmatched shopping destination.
What distinguishes aswaaq from others?

Although we are a national retail company, aswaaq focuses on supporting and making difference in local communities.  This is achieved through social event and awareness campaigns, as well as our presence in the heart of residential neighborhoods.  In addition, we provide investment opportunities for Emirati entrepreneurs and career opportunities in a dynamic work environment.

What else is aswaaq involved in?
aswaaq believes in providing its customers with an extensive choice of options and therefore operates across a number of retail platforms:
  • Commercial Mall: small and medium-sized shopping centers in the heart of popular residential provide a number of different services under one roof.
  • Supermarkets: strategically located in densely populated areas, providing convenience and choice for shoppers.
  • Dakakeen: an authentic market characterized by its traditional designs, offering customers a variety of products and accessories, including gifts, clothes, perfume and shoes.
What is HACCP and why is it important?

HACCP stands for Hazard Analysis and Critical Control Points system. It is a global system whereby food safety is addressed through the analysis and control of biological, chemical, and physical hazards from raw material production, procurement and handling, to manufacturing, distribution and consumption of the finished product. It also covers all operations of receipt, storage, food preparation, cooking and products displayed on the shelves or delivered to customers.
 
aswaaq is investing in the field of food safety to protect its customers and provide them with safe consumption, and has gained HACCP accreditation for its branches in Nad Al Hamar, Al Mizhar,  Al Warqaa, Mirdif, Umm Suqeim, Sufouh and Greens (Panorama).

How to apply for a shop at aswaaq?
Visit our website to Fill Leasing Opportunity form – click link
The Leasing Department representative review and evaluate the application- and get back to the applicant.
How can I become an approved supplier?

If you are a distributor of food and consumer items, please complete the form on our website by clicking this link:
 

What documents are required?
  1. Product details and list prices. (We may request product samples if necessary)
  2. History of the product and sales history.
Once initial approval has been granted, what is the next step?
We will require submission of:
- Supplier registration form.
- Business license.
- Supply agreement.
- Evaluation of resources and requirements questionnaire.
- If you are a member of the Mohammed Bin Rashid Establishment for the development of small and medium enterprises, you must provide a copy of your membership certificate.
Who are your Merchandise contacts?
 
Please note: aswaaq reserves the right to accept or reject any product, resource or commodity
How can I apply for a position at an aswaaq supermarket?
You may submit your CV to a member of the customer service team who will pass your details to our Human Resources Department.
How can I apply for a role at aswaaq’s main office?
You can visit the main office between 8:00 am and 4:00 pm and submit your CV to a member of our customer service team.
Can I apply for a job role online?
Yes, you can complete a form on our website using this link - alternatively you can email your CV to: careers@aswaaq.ae. If you have access to a fax machine, you can also send your details to us at: 044 234 477.
 
Please note: When applying for a role with aswaaq, include as much information about yourself and the skills you have that are relevant to the role you are applying for.